Looking for support.netapp.com contact

[Frank Bulk (iname.com)]

A few minutes ago I received an email from the tech who was communicating my
case with their network team that the solution was migrated from their
staging environment to production.  I just now confirmed that the issue is
now resolved.

The actual fix was not communicated to me.

I have asked why they just didn't remove the AAAA while troubleshooting.

Frank

-----Original Message-----
From: ipv6-ops-bounces+frnkblk=iname.com at lists.cluenet.de
[mailto:ipv6-ops-bounces+frnkblk=iname.com at lists.cluenet.de] On Behalf Of
Bernhard Schmidt
Sent: Tuesday, May 14, 2013 4:47 PM
To: ipv6-ops at lists.cluenet.de
Subject: Re: Looking for support.netapp.com contact

Am 03.04.2013 20:03, schrieb Bernhard Schmidt:

> today I had the first "we enabled IPv6 and $something is really broken"
> incident for months, if not years. https://support.netapp.com connects,
> sends a certificate and then just hangs. Of course this does not trigger
> any failover, so the site was completely broken from the user
> perspective. Not too happy to introduce them to
> network.dns.ipv4OnlyDomains in Firefox :-(

6 weeks later it is still broken. If SOMEONE is considering buying from 
them I would appreciate some bashing of the sales clerk, maybe that 
would wake them up.

Bernhard