Looking for support.netapp.com contact

Doug Barton dougb at dougbarton.us
Tue Jun 4 19:05:45 CEST 2013


Lars,

support.netapp.com looks good from here (Los Angeles) over IPv6. The 
page loads some elements from now.netapp.com, which seems to still be 
IPv4-only, but I'm not going to quibble. :)

Doug


On 06/02/2013 11:53 PM, Eggert, Lars wrote:
> Hi Bernhard,
>
> your email was forwarded to me last week. I poked some people internally, and I just heard that "IT has completed development and testing of the fix to this issue, and it is scheduled to deploy Monday, June 3".
>
> Please let me know if this problem is reappearing, or if there are other IPv6 issues.
>
> Thanks,
> Lars
>
>
>
>>> From: Bernhard Schmidt <berni at birkenwald.de>
>>> Subject: Re: Looking for support.netapp.com contact
>>> Date: 14 May 2013 22:46:31 BST
>>> To: <ipv6-ops at lists.cluenet.de>
>>>
>>> Am 03.04.2013 20:03, schrieb Bernhard Schmidt:
>>>
>>>> today I had the first "we enabled IPv6 and $something is really broken"
>>>> incident for months, if not years. https://support.netapp.com connects,
>>>> sends a certificate and then just hangs. Of course this does not trigger
>>>> any failover, so the site was completely broken from the user
>>>> perspective. Not too happy to introduce them to
>>>> network.dns.ipv4OnlyDomains in Firefox :-(
>>>
>>> 6 weeks later it is still broken. If SOMEONE is considering buying from them I would appreciate some bashing of the sales clerk, maybe that would wake them up.
>>>
>>> Bernhard
>>
>>
>



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