Looking for support.netapp.com contact

[Frank Bulk]

I'm seeing the same thing, too.  I've emailed their ARIN POC and webmaster
role address.

Frank

-----Original Message-----
From: ipv6-ops-bounces+frnkblk=iname.com at lists.cluenet.de
[mailto:ipv6-ops-bounces+frnkblk=iname.com at lists.cluenet.de] On Behalf Of
Ignatios Souvatzis
Sent: Friday, April 05, 2013 2:11 AM
To: ipv6-ops at lists.cluenet.de
Subject: Re: Looking for support.netapp.com contact

On Wed, Apr 03, 2013 at 08:03:20PM +0200, Bernhard Schmidt wrote:

> I don't think it's pMTU discovery because it happens with MSS 1220
> as well, and the certificate which makes it through is quite big.
> Maybe broken reverse proxy or something like that. Verified to be
> broken from all NLNOG RING nodes.

same here within AS680 (DFN).  Note that even when I use 4to6 to disable
v6 and get the welcome page, I see this when I try to get the "support"
from the contact menu:

https://www.netapp.com/us/support/ngs-contacts.html/
File Not Found on Mirror

s,us,de, redirects me to

http://ntap-www.siteworx.com/de/support/ngs-contacts.aspx

which seems to work (but is legacy only). Same for
http://ntap-www.siteworx.com/us/support/ngs-contacts.aspx[1]

The Link "now.netapp.com" is broken again if not restricting to v4, but
this might be the redirect to support.netapp.com

Hm. I tested reaching http://support.netapp.com with telnet:

gent:> telnet support.netapp.com 80
Trying 2620:10a:4001:4000::a16...
Connected to support.netapp.com.
Escape character is '^]'.
GET http://support.netapp.com/ HTTP/1.0

-- time passes --
Connection closed by foreign host.
gent:>




[1] You might be interested in

Technical Support
now.netapp.com
888.4.NETAPP (US and Canada)
(888.463.8277)
00.800.44.638277 (EMEA/Europe)
+800.800.80.800 (Asia/Pacific)

Netherlands:

Netherlands 	00-800-44-638-277 	+1 916-576-7714