IPv6 client loss measurements, now on the web

[Tore Anderson]

Good morning, Ted,

* Ted Mittelstaedt

> But seriously, I think your really doing a disservice to Mac owners.

I'm sorry you interpreted the page in that way.  It was certainly not
meant to be.  What I want to do is simply to raise awareness of the
issues that exist, and hopefully convince those in a position to do
something about them to actually do so.  Apple is certainly one of those
- I believe that a fix provided by them would benefit everyone, their
own users most of all.

The reason why I haven't thanked Apple in the acknowledgements section
is simply because they haven't yet released any fix (or stated an
intention to do so).  That's also why I thank the individual Linux
distributions instead of the GNU libc upstream developers, who declined
to fix the issue.

> If you HAVEN'T contacted Apple then say so and I'm sure there's a
> few Mac owners who have their brand new Macs will take it upon
> themselves to contact Apple for you.
> 
> If you HAVE contacted them and they have pooh-poohed this then say
> so also and once more I'm sure there's going to be some
> well-connected Mac owners who will bring pressure to bear.
> 
> Or if you HAVE contacted them and they have said "we are working on a
> fix" then once more, Mac owners have an interest in knowing.
> 
> But don't just leave us hanging by saying nothing.  Mac owners will 
> want this fixed, just like they would want any bug in MacOS fixed, 
> the sooner the better.  For them to get it done means that we need 
> public documentation of Apples responses.

Given that one of my goals is to convince Apple to provide a fix, it
would certainly be counter-productive to not actually tell them about
the issue in the first place.  So rest assured that I have.  In addition
to the posts to Apple's IPv6 list that are linked to in my page
page, I have sent direct e-mails to Stuart Cheshire, Apple's
representative on the IAB (at the time), and James Woodyatt, an Apple
engineer who's active the on IETF IPv6 lists.  I've also posted about
the issues to those IETF lists.

I have not submitted a bug report.  I felt that would be redundant, as
one of the first replies to my post to the Apple IPv6 list was from
Janos Mohacsi, who stated «[N]umber of people filled bug report,
including me».

The only feedback I've received from Apple is a confirmation that my
messages on the subject has been read and discussed by their engineers.
 This confirmation was sent to me privately, by the way, so I do not
feel it would be proper to put it up on the site as «public documentation».

I did not want to make a big deal about this on the page, as I thought
that could easily be mis-interpreted as me «slamming» Apple on lack of
communication - which certainly isn't my intention.  I understand that
Apple's corporate culture is rather secretive, so [I hope that] the lack
of communication does not necessarily mean that a fix is not forthcoming.

In any case, I've added the phrase «I've reported the issue to Apple,
and have received confirmation that their engineers are aware of it» to
the page now, and have also modified the link text «a message to Apple»
to «a message to Apple's IPv6 developement list».

I hope those changes takes care of your concerns.  Thank you for your
feedback!

Best regards,
-- 
Tore Anderson
Redpill Linpro AS - http://www.redpill-linpro.com/
Tel: +47 21 54 41 27