"Your IP address is coming across to us in an invalid format."

[Bill Owens]

On Wed, Oct 16, 2013 at 06:52:04PM +0000, Eric Vyncke (evyncke) wrote:
> Can you tell us this faulty URL?

Log in as usual to cisco.com (which appears to work fine), select "Account" from the top bar, then "Profile Manager", which is https://tools.cisco.com/RPF/profile/profile_management.do and up comes the message. There is an error code and an email to contact, which I haven't personally done, but one of the engineers here has gone through that process and was told that it was because he was using IPv6. He briefly disabled v6 on his PC and tried again, and the link worked normally, so there's at least circumstantial evidence that v6 is the culprit. . .

Bill.